Mercy Estate

During the transport from the origin to the warehouse and when stored at the warehouse, your coffee is fully insured by Algrano. In case anything happens, we will take care of the issue.

For the road transport to your roastery, you can choose 2 delivery options:

• Doorstep delivery (DDP): we will take care of the road transport to your doorstep. We will compare prices and organise the pick-up details. Transport insurance and transport claims are fully covered by Algrano. You have nothing to worry about!
• Warehouse pick-up (FCA): you will have to organise the transport yourself, and you would need to instruct your carrier accordingly. You will need to organise the insurance, and in case of transport damage, you will need to raise the claim to your carrier.

For buyers in the EU, Switzerland and the UK the coffee will be provided customs cleared. In case of an intra-community delivery, you will need to report the purchase according to your local VAT regulations.

For buyers in Norway, Iceland and Lichtenstein, we can provide transport to your roastery, but we are not able to import. In this case you would need to register the import.

For buyers in the USA, we will provide customs clearance.