Your coffee is fully insured during transport
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Shipping
During the transport from the origin to the warehouse and when stored at the warehouse, your coffee is fully insured by Algrano. In case anything happens, we will take care of the issue.
For the road transport to your roastery, you can choose 2 delivery options:
Doorstep delivery (DDP): we will take care of the road transport to your doorstep. We will compare prices and organise the pick-up details. Transport insurance and transport claims are fully covered by Algrano. You have nothing to worry about!
Warehouse pick-up (FCA): you will have to organise the transport yourself, and you would need to instruct your carrier accordingly. You will need to organise the insurance, and in case of transport damage, you will need to raise the claim to your carrier.
For buyers in the EU, Switzerland and the UK the coffee will be provided customs cleared. In case of an intra-community delivery, you will need to report the purchase according to your local VAT regulations.
For buyers in Norway, Iceland and Lichtenstein, we can provide transport to your roastery, but we are not able to import. In this case you would need to register the import.
For buyers in the USA, we will provide customs clearance.
Financing costs apply until the coffee is released.
The coffee story
My family has been involved in coffee since 1975. Back then, my father Pedro Humberto began buying and warehousing coffee to sell. He had been trading beans up to that point. His decision coincided with the two frosts in the Southern state of Paraná, then the biggest producing region in Brazil, that forced growers to sell their land and move to the Cerrado area in Minas Gerais.
My father, Pedro Humberto Veloso
At the time, there were many Japanese families growing coffee in the South and the Japanese government subsidised them in buying land at Cerrado. Because of the frosts, the price of the coffee went up and my father managed to get a really good value for the stock he had. He has always been savvy with business and this was the perfect opportunity. This is how he bought the family’s first farm in 1977. Our company Veloso Coffee, however, was still decades in the future.
Bit by bit my father grew his business by buying farms and expanding his warehouse. He has been very focused on traceability and sustainability from day 1 and our farms were among the first ones in Brazil to become UTZ certified in 2004. It was a big investment that only started paying off (I mean financially) in 2009. We are also very active in our community, supporting orchards in the local school, local football clubs, an old people’s care home and a program of our church for children in need. This year, due to COVID, we also donated a reasonable amount to the local hospital.
Veloso likes to deal directly with roasters. We do business in a serious and responsible way. We want our buyer to know who we are and we don’t always get that if we work with traders. Of course, there are traders who tell everything about us and what we do, but not all. Two years ago I met a dealer who bought from us for many years and, in talking to him, I realized he didn’t even know where we were! For us, communicating our history is a matter of principle. We want our family to be recognized for the work we do and we want our clients to understand how we operate. A clear example of why: transport from Cerrado to the port of Santos (Carmo do Paranaíba - Cerrado to Santos is 771 Km) costs much more than from South of Minas (Varginha - South of Minas to Santos is 389 km), due to the distance. So if our coffee is a bit more expensive, we want people to know why they are paying what they are paying.
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