FAQ


Buying Coffee

If the coffee has not left the country of origin yet, we may be able to negotiate with the producer to agree to cancel your order. If we are successful, we will be able to reimburse you with the full amount minus the algrano service fee. Unfortunately, if we are not successful or the coffee has already left the country of origin we will be unable to cancel your order and your coffee will arrive at our port of destination in Bremen for collection or delivery to your roastery.


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